Redetermination has resumed! Here a few things you need to know.

What's happening?

As of April 1, 2023, Illinois is restarting the Medicaid renewal process. During this process customers may be required to supply HFS with additional information to establish their eligibility. Once their renewal process is complete, customers will be notified whether or not they still qualify for Medicaid benefits.

How do I find my renewal due date?

You can find your renewal date by clicking Manage My Case at IL ABE . Your due date is in your 'Benefit Details' tab.

What do I need to do to ensure I will receive my renewal letter?

Update your address with Illinois Medicaid today! You can go online to update your address at Report Medicaid Change of Address or call 877-805-5312 for free from 7:45am – 4:30pm. If you use a TTY, call 1-877-204-1012.

What happens if I miss my due date?

HFS highly recommends you submit your renewal, even if you are late. If you are more than 90 days late, you are required to reapply by completing a new application.

What if I have more questions?

Log in and click Manage My Case at IL ABE , where you can send DHS a message or call at 1-800-843-6154.

What if I am no longer eligible for Medicaid?

If you are no longer eligible for Illinois Medicaid, you will receive a letter that tells you when your coverage ends, how to appeal the decision and options for purchasing other health insurance coverage.

Questions about renewing your Medicaid coverage? Call 1-866-255-5437 (TTY: 1-877-204-1012). The call is free! Monday to Friday from 7 a.m. to 7:30 p.m. and Saturday from 8 a.m. to 1 p.m or visit Illinois Medicaid and the end of continous coverage.