Your health plan will offer education and help. This is called care coordination. You will have a care coordinator who can help you get the care you need. Learn more about care coordination.
Care coordination through your health plan can help you:
- Find a primary care provider (PCP) or specialist who will get to know you and your healthcare needs
- Answer questions about your care
- Manage your healthcare conditions like diabetes, high blood pressure or asthma
- Get information you need to stay healthy
- Identify your health goals and create a care plan to reach those goals
- Connect with community resources
- Transition out of a hospital or facility
If you do not have a care coordinator, you can call your health plan’s Member Services helpline and ask for one. The Member Services phone number is on your Member ID Card and in your Member Handbook. You can also find the phone number in the Health Plan Contacts List.